01Your first visit
An hour, unhurried.
The first appointment is deliberately long. It is where the diagnosis is made, so nothing about it is rushed — and you leave with a written plan rather than a follow-up to arrange it.
- Appointment
- 45–60 minutes
- Referral
- Preferred, not required
- Follow-up
- Usually 4–6 weeks
- Telehealth
- Available for review visits
02On the day
Hour by hour
A first appointment runs to a shape. Knowing it in advance makes the hour easier to use well.
Arrival and paperwork
Arrive ten minutes early. You will complete a short pain history form — or bring the one sent with your confirmation, already filled in.
History and examination
How the pain began, what makes it worse, what you have already tried, and how it affects sleep, work and movement. Then a focused physical examination.
Imaging and explanation
Any scans are reviewed on screen with you. We explain what is causing the pain in plain language, and are honest when the picture is incomplete.
Your plan
Options, likely benefit, risks and costs. You leave with a written plan and a copy goes to your GP the same week.
03Preparation
What to bring
Bringing these makes the difference between a diagnosis on the day and a second appointment to gather them.
- Your GP referral letter, if you have one
- Any scan reports or discs — MRI, CT, X-ray, ultrasound
- A current list of medications and doses
- Insurance details, membership and authorisation number
- Notes on treatments already tried and how they went
- Loose clothing, in case an examination is needed
Getting here & access
- Address
- Level 2, 48 Macquarie Street, Sydney, NSW 2000
- Parking
- Two accessible bays at the entrance; street parking on Alder Lane
- Step-free
- Level entry, lift to Suite 4, accessible WC
- Companion
- You are welcome to bring someone with you
04Good to know
Small things that matter
Medication before the visit
Take your usual medication as normal. Do not stop anything in advance unless we have asked you to.
Procedures are not same-day
The first appointment is for assessment. If an injection is right for you, it is booked separately, with costs confirmed first.
If you need to change it
Give us 24 hours' notice by phone on +61 2 8000 0000 and there is no fee. Later than that, a partial fee applies.
05Begin
Book your first visit
Send an enquiry with a line about your pain, and we will confirm a time and what to bring.
Visit
Level 2, 48 Macquarie StreetSydney, NSW 2000Response
Enquiries are answered within one to two business days. Urgent clinical matters are triaged the same day by the practice team.